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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">discourse</journal-id><journal-title-group><journal-title xml:lang="ru">Дискурс</journal-title><trans-title-group xml:lang="en"><trans-title>Discourse</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2412-8562</issn><issn pub-type="epub">2658-7777</issn><publisher><publisher-name>СПбГЭТУ «ЛЭТИ»</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.32603/2412-8562-2020-6-1-72-82</article-id><article-id custom-type="elpub" pub-id-type="custom">discourse-310</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>СОЦИОЛОГИЯ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>SOCIOLOGY</subject></subj-group></article-categories><title-group><article-title>Экспертная оценка эффективности социальной работы с мигрантами в российских государственных учреждениях и некоммерческих организациях</article-title><trans-title-group xml:lang="en"><trans-title>Expert Estimation of Effectiveness of Social Work with Migrants in Russian Government Institutions and Non-Profit Organizations</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Ковтун</surname><given-names>Е. А.</given-names></name><name name-style="western" xml:lang="en"><surname>Kovtun</surname><given-names>E. A.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Ковтун Екатерина Андреевна – магистр (социология, 2018), аспирантка факультета социологии. Автор 14 научных публикаций. Сфера научных интересов: социальная работа с мигрантами, социология коррупции, антикоррупционная политика в России.</p><p>Университетская наб., д. 7/9, Санкт-Петербург, 199034</p></bio><bio xml:lang="en"><p>Ekaterina A. Kovtun – Master (Sociology) (2018), Postgraduate Student of the Faculty of Sociology. The author of 14 scientific publications. Areas of expertise: social work with migrants, sociology of corruption, anti-corruption policy in Russia.</p><p>7/9 University emb., St Petersburg 199034</p></bio><email xlink:type="simple">ekaterin.kovtun@yandex.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Яколенко</surname><given-names>А. Д.</given-names></name><name name-style="western" xml:lang="en"><surname>Yakolenko</surname><given-names>A. D.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Яколенко Анастасия Данииловна – магистр (социология, 2018), аспирантка факультета социологии. Автор 19 научных публикаций. Сфера научных интересов: социология права, политическая социология, правозащитные организации.</p><p>Университетская наб., д. 7/9, Санкт-Петербург, 199034</p></bio><bio xml:lang="en"><p>Anastasia D. Yakolenko – Master (Sociology) (2018), Postgraduate Student of the Faculty of Sociology. The author of 19 scientific publications. Areas of expertise: sociology of law, political sociology, human rights.</p><p>7/9 University emb., St Petersburg 199034</p></bio><email xlink:type="simple">yakolenkoad@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Санкт-Петербургский государственный университет</institution></aff><aff xml:lang="en"><institution>Saint Petersburg State University</institution></aff></aff-alternatives><pub-date pub-type="collection"><year>2020</year></pub-date><pub-date pub-type="epub"><day>05</day><month>03</month><year>2020</year></pub-date><volume>6</volume><issue>1</issue><fpage>72</fpage><lpage>82</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Ковтун Е.А., Яколенко А.Д., 2020</copyright-statement><copyright-year>2020</copyright-year><copyright-holder xml:lang="ru">Ковтун Е.А., Яколенко А.Д.</copyright-holder><copyright-holder xml:lang="en">Kovtun E.A., Yakolenko A.D.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://discourse.elpub.ru/jour/article/view/310">https://discourse.elpub.ru/jour/article/view/310</self-uri><abstract><sec><title>Введение</title><p>Введение. Социальная работа с мигрантами и их семьями в России является важным направлением государственной политики. Однако до сих пор отсутствует системное понимание того, какие методы социальной работы с мигрантами, используемые в государственных учреждениях и некоммерческих организациях, наиболее эффективны. Целью исследования является изучение состояния социальной работы с мигрантами в России и определение рисков и проблем в ходе адаптации и интеграции мигрантов в российское общество.</p></sec><sec><title>Методология и источники</title><p>Методология и источники. Данные для исследования были собраны с использованием качественного метода оценки практик социальной работы с мигрантами. Полуструктурированные интервью (в количестве 30) были проведены в 2018–2019 гг. в СанктПетербурге, Москве и Казани с сотрудниками профессиональных центров по работе с мигрантами, с учеными, специализирующимися на изучении миграционных процессов, и организаторами регулярных мероприятий (семинаров, конференций) на эту тему. Выборка формировалась методом снежного кома. Количество проведенных интервью позволило охватить различные направления социальной работы с мигрантами, как в государственных структурах, так и в некоммерческих организациях, а также рассмотреть как практики социальной работы, так и управленческую сферу. При обработке данных использовался метод экспертных оценок.</p></sec><sec><title>Результаты и обсуждение</title><p>Результаты и обсуждение. В результате исследования выявлено, что эффективность социальной работы с мигрантами определяется следующими обстоятельствами: улучшением информационной осведомленности и правовой грамотности иностранных граждан, повышением уровня их правовой защищенности, улучшением доступа к услугам здравоохранения и образования, помощью в поиске жилья и трудоустройстве, повышением профессиональной квалификации и совершенствованием знания русского языка, истории и социально-культурных основ жизни российского общества.</p></sec><sec><title>Заключение</title><p>Заключение. На основе экспертных оценок определены наиболее эффективные практики социальной работы с мигрантами: юридические консультации, адаптационные курсы, мобильные консультационные пункты, а также мобильные приложения, интегрированные с государственными и негосударственными организациями. Полученные результаты показывают, что возрастает роль некоммерческих организаций (национальных культурных организаций по сохранению и развитию культур, Домов дружбы народов), которые помогают мигрантам быстрее и эффективнее адаптироваться к новым условиям и интегрироваться в принимающее сообщество.</p></sec></abstract><trans-abstract xml:lang="en"><sec><title>Introduction</title><p>Introduction. The main challenge faced by many migrants is problems arising during the integration in host communities. Social work with migrants and their families in Russia is an important area. However, up to now, a systematic understanding of what methods of social works used in government institutions and non-profit organizations with migrants are effective is still lacking. The purpose of the research is to study the state of social work with migrants in Russia and to identify the risk factors and the problems in the course of adaptation and integration of migrants into Russian society.</p></sec><sec><title>Methodology and sources</title><p>Methodology and sources. Data for this study were collected using the qualitative method of a survey to assess the practices of social work with migrants. Semi-structured interviews (30 interviews) were conducted in 2017–2019 in St Petersburg, Moscow and Kazan with employees of professional centers for work with migrants, scientists specializing in the study of migration processes in their various aspects, and organizers of regular events (seminars, conferences) on this topic. Sampling was formed using the snowball method to select the most qualified specialists and practitioners. The number of interviews made it possible to cover various areas of social work with migrants, both in government structures and in non-profit organizations, and to examine both the practice of social work and the management sphere. Processing of results was conducted using the method of expert assessments.</p></sec><sec><title>Results and discussion</title><p>Results and discussion. According to the results of interviews, authors identify that the effectiveness of the social works in this sphere is determined by different components of integration with the host community: legal literacy of foreign citizens, increasing their legal security, improving access to health care and education, to housing and the labor market, improving the professional skills of migrants and their knowledge of the Russian language, history and socio-cultural foundations of Russian society.</p></sec><sec><title>Conclusion</title><p>Conclusion. Based on expert assessments, the most effective practices of social work with migrants in the process of adaptation were identified: legal advice, orientation courses, mobile counseling points where migrants can get advice from a social worker, a lawyer, and a doctor, and mobile applications integrated with state and non-state organizations. The results obtained show that the role of non-profit organizations (national cultural organizations for the preservation and development of cultures, the House of Friendship of Peoples) is growing.</p></sec></trans-abstract><kwd-group xml:lang="ru"><kwd>эксперт</kwd><kwd>экспертные оценки</kwd><kwd>миграция</kwd><kwd>мигранты</kwd><kwd>социальная работа</kwd><kwd>миграционная политика</kwd><kwd>работа с мигрантами</kwd></kwd-group><kwd-group xml:lang="en"><kwd>expert</kwd><kwd>expert assessments</kwd><kwd>migration</kwd><kwd>migrants</kwd><kwd>social work</kwd><kwd>migration policy</kwd><kwd>work with migrants</kwd></kwd-group><funding-group><funding-statement xml:lang="en">The authors are grateful to the Ministry of Education and Science of the Russian Federation for the financial support of the project “Creating a model of a multifunctional centre of competencies in social work with migrants under conditions of their growing inflow in Russia and Switzerland to mitigate threats to society, the economy, the state”. 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